Shipping Policy

Delivery Areas
We deliver worldwide. 

DELIVERY TIMES
Orders are generally processed within 1–2 business days. Delivery takes 2–12 business days after shipping, depending on the region.

SHIPPING COSTS
Shipping costs are displayed at checkout and depend on weight and destination. We offer free shipping on orders over CHF 150 (Switzerland) and CHF 250 (International).

SHIPPING CARRIER
We ship with Swiss Post (Post CH AG) or an equivalent carrier.

TRACKING
After shipping, you will receive a confirmation email with your tracking number.

CUSTOMS DUTIES
No customs duties apply to deliveries within Switzerland. International orders may be subject to customs and import duties, which are the responsibility of the buyer.

QUESTIONS ABOUT SHIPPING?
Contact us at hello@bienvenuestudios.com.